Faq's

Have Any Questions?

General

What types of companies do you work with?

We primarily work with Solution Providers, Technology Vendors, and IT Consultants, helping them refine their messaging and create compelling visuals. That said, if you need high-quality business communications, we’re happy to chat and see if we’re a good fit.

How do we get started?

Since we’re a boutique design agency, we take on a limited number of projects at a time to ensure we can provide our clients with the highest level of attention. If you’re interested in working with us, we recommend reaching out early to discuss your project and any ongoing needs. Just reach out via [contact form/email], and we’ll discuss your project, goals, and timeline. From there, we’ll provide a quote and outline the next steps.

What’s your typical turnaround time?

It depends on the scope of the project and our current workload. We always aim to deliver efficiently while maintaining quality. If you have a tight deadline, let us know – we’ll assess availability and do our best to accommodate.

Do you offer ongoing design support?

Yes, we provide ongoing support for select clients, typically through retainer agreements. This ensures priority access and continuity in design work. Since we’re a small team, we can’t accommodate everyone, but if you’re interested in a long-term partnership, we’d be happy to discuss options.

Can you work with our existing branding and templates?

Absolutely. Whether you need materials built from scratch or refined within existing brand guidelines, we ensure everything aligns with your visual identity.

How do you price your services?

Pricing depends on the complexity, scope, and urgency of the project. Since we take on a limited number of clients, we focus on delivering high-value, strategic design solutions rather than volume-based work. Get in touch, and we’ll provide a tailored quote based on your needs.

Marketing Assets

What types of marketing materials do you design?

We create eBooks, brochures, infographics, social media graphics, event invitations, product leaflets, and more – all designed to be visually engaging and aligned with your brand.

Can you help with copywriting?

Yes, we can provide light copy refinement and structuring. If you need full content development, we can either collaborate with your team or recommend a specialist.

Do you design for digital and print?

Yes! Whether you need materials for web, social media, email campaigns, or print, we ensure your assets are formatted correctly and ready to go.

How do you ensure our marketing assets align with our brand while still standing out?

We begin each project with a thorough review of your brand guidelines and existing materials. Our design approach balances consistent branding with fresh, innovative elements that capture attention while maintaining your established identity. This ensures your materials remain recognisable but never boring.

Can you handle projects with tight deadlines?

Yes! We understand tech companies often need quick turnarounds for product launches, events, and campaigns. Our streamlined workflow allows us to deliver high-quality assets efficiently. For urgent projects, we recommend reaching out as early as possible to secure priority scheduling.

Do you offer content creation along with design services?

While our primary focus is on design, we can provide content structuring and light copywriting to enhance your materials. For more extensive content development, we're happy to collaborate with your team or recommend trusted content partners who specialise in tech writing.

Presentations

Do you only design in PowerPoint?

PowerPoint is the most common format we work with, but we also create presentations in Keynote.

Can you create a custom template for our team?

Yes! We design branded slide templates and libraries so your team can create professional presentations with ease.

Can you improve an existing presentation?

Definitely. Whether your slides need a visual refresh, better storytelling, or more impactful layouts, we’ll refine them to engage your audience.

Our presentations contain sensitive information. How do you handle confidentiality?

We take data security and confidentiality extremely seriously. All client files are stored securely, and we're happy to sign NDAs before beginning any project. Our experience working with tech companies means we understand the importance of protecting proprietary information.

My team struggles with consistent presentation design. Can you help?

Absolutely. Beyond creating individual presentations, we can develop custom slide libraries and templates that make it easy for your team to maintain professional design standards. We can also provide brief training sessions to help your team use these resources effectively.

How do you transform technical information into engaging slides?

We use strategic visual elements like infographics, icons, and data visualisations to translate complex concepts into clear, compelling slides. Our experience in the tech sector means we understand how to simplify without oversimplifying – maintaining technical accuracy while improving accessibility.

Bids & Proposals

What types of bid and proposal documents do you design?

We design RFP responses, sales proposals, pitch decks, and tender submissions, ensuring they are structured, visually compelling, and easy to navigate.

Can you help with proposal structure and formatting?

Yes! We ensure your document is professionally formatted, well-organised, and aligned with your brand, making it easier for decision-makers to assess.

Can you create a proposal template for ongoing use?

Absolutely. We develop custom templates that streamline your proposal process while maintaining consistency.

How familiar are you with RFP requirements for tech industry bids?

We've designed numerous successful RFP responses for technology vendors and service providers. We understand the specific requirements and evaluation criteria common in tech procurement processes, including the need for clear technical specifications, implementation timelines, and security documentation.

Can you work with our existing proposal content?

Yes. We often enhance existing proposal content by improving structure, layout, and visual elements. Our goal is to elevate your current materials to make them more persuasive and easier to evaluate – helping evaluators quickly understand your unique value.

Do you offer rush services for time-sensitive bids?

We understand that bid opportunities sometimes arise with tight deadlines. While we recommend engaging us as early as possible in the process, we can accommodate rush projects based on our current schedule. For time-sensitive bids, we focus on the highest-impact elements first to ensure you meet your deadline with the most compelling submission possible.

How do you measure the success of your proposal designs?

We measure success by your win rate and feedback from clients and evaluators. Many of our clients report significant improvements in shortlist rates and positive comments from decision-makers after implementing our proposal designs. We're always eager to learn about the outcomes of proposals we've worked on to continuously refine our approach.

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